Frequently Asked Questions

No. You can try a match with no sign-up at all — just open ZoeCam and tap start. A free account simply lets you keep your nickname, coin balance and preferences between visits.

No download needed. ZoeCam runs right in your browser on your phone, tablet or computer — nothing to install, nothing to update.

Every day you get 10 free matches, automatically. They reset daily, so there is always a fresh reason to come back and meet someone new.

Coins unlock longer or premium sessions when a conversation is going well and you want more time. They are completely optional — you can enjoy ZoeCam every single day without spending anything.

No — unused free matches reset each day rather than stacking up. That keeps matching active and fair for everyone in the community.

Your browser needs permission first. When the prompt appears, tap Allow — or open your browser's site settings and make sure camera and microphone are both enabled for zoecam.com.

Yes. ZoeCam works in your mobile browser with no app download. For the clearest picture, use an up-to-date browser like Chrome or Safari on a stable connection.

Freezing is usually the connection, not you. Switch between Wi-Fi and mobile data, close other apps that use the camera, and refresh the page to start a fresh match.