Email Us Anytime
One Address, Real Humans
Write to us at support[at]zoecam.com — just replace [at] with @ when you send. Whether it is a bug, a billing question or an idea that would make ZoeCam better, it lands in a real inbox read by real people.
We reply within 1-2 business days, usually faster. You will always hear back from a person, never an auto-reply loop.
Reporting Someone?
Include These Three Things
The fastest reports have three simple ingredients. None of them are required — but together they help us act in hours, not days.
- A screenshot, if you canA picture of the chat or profile helps our moderation team find the right account fast.
- The approximate timeWhen did it happen, and in which time zone? Even a rough window narrows the search a lot.
- What happenedA sentence or two in your own words is perfect. No need for a formal report — just tell us what felt wrong.
If someone made you uncomfortable in a chat, you can also report and block them right inside the conversation — that is always the fastest fix. Read how it works in our Safety Center.
In a Hurry?
Want a Faster Answer?
Most questions are already answered in our FAQ — free matches, coins, camera permissions and matching are all covered there in plain English.
Whatever brought you here, thanks for helping keep ZoeCam kind. We genuinely read everything.
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